Frequently Asked Questions
Can't find an answer? Email us at info@rootedhealing.co.
Consumer Information & Client Rights
Pursuant to Texas House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Rooted Healing Therapy provides the following information regarding access to health care records, regulatory oversight, and complaint procedures.
Access to Health Care Records
Clients have the right to request access to or copies of their health care records. Requests must be submitted in writing to Rooted Healing Therapy — Email info@rootedhealing.co, Phone (940) 217-5834. All requests are processed in accordance with applicable state and federal laws.
Licensing & Regulatory Oversight
Rooted Healing Therapy is licensed and regulated by the Texas Behavioral Health Executive Council (BHEC). bhec.texas.gov/contact-us
Consumer Complaints
Consumers may submit complaints to the Office of the Texas Attorney General, Consumer Protection Division. File a consumer complaint
